Service Appointment

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THE JEEP WAVE® 
PROGRAM

Jeep Wave® is a premium member and service program that provides eligible Jeep® owners with dedicated 24/7 support and other valuable benefits like no-cost maintenance -- all included with the purchase or lease of your eligible new Jeep.

Membership Benefits

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Oil Change & Tire Rotations

Within the first 36 months of ownership, Jeep Wave® members are eligible to receive their first 6 oil changes and tire rotations at no charge. Even better, there are no mileage restrictions and services are performed by technicians trained by Jeep®, using Jeep‑approved parts and equipment.

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Warranty Visit Vehicle Rental

If your covered vehicle requires a warranty repair and is inoperable, rental car assistance is available through your dealer. What's more, rental assistance is available for up to five days per occurrence and even same‑day warranty repairs are eligible for assistance. There is no maximum number of occurrences.

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Daily Allowance For Expenses

In the event that your covered Jeep® experiences a mechanical breakdown more than 200 km from home, you may be eligible for assistance up to $100 per day. Covered reimbursements include expenses for hotel, meals and return transportation for up to 3 days -- for a maximum reimbursement of $300.

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Extended Roadside Assistance

With Jeep Wave® membership your standard 24/7 Roadside Assistance coverage is extended to 5‑years, 100,000 km for added peace of mind.

Jeep Wave® Program Eligibility

Jeep Wave® memberships are automatically included with the purchase or lease of any new and unused 2024 Jeep® Wagoneer, Wagoneer L, Grand Wagoneer and Grand Wagoneer L, Grand Cherokee L, Grand Cherokee, Grand Cherokee 4xe PHEV, Wrangler, Wrangler 4xe PHEV, and Gladiator models.

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Frequently Asked Questions

WHO IS ELIGIBLE FOR JEEP WAVE?

Purchasers and lessees of any eligible new Jeep® vehicle are automatically enrolled in the Jeep Wave® Program.

All 2023 and 2024 new and unused Jeep® Wagoneer, Grand Wagoneer, Grand Cherokee, Wrangler, and Gladiator models are eligible for Jeep Wave® program benefits and are automatically enrolled upon purchase or lease.

WHEN DOES MEMBERSHIP IN THE JEEP WAVE PROGRAM BEGIN?

Membership for Jeep Wave begins on the vehicle's in-service date.

HOW DO THE MAINTENANCE SERVICES WORK?

Jeep Wave members can go to any Canadian authorized FCA Canada Inc. dealer to redeem their oil change and tire rotation services.

CAN MEMBERS HAVE MORE THAN ONE JEEP WAVE MEMBERSHIP?

Yes. Members can have an unlimited number of memberships so long as they have qualifying vehicles. Each membership is linked to a specific Vehicle Identification Number (VIN).

WHAT HAPPENS TO THE JEEP WAVE MEMBERSHIP IF THE VEHICLE IS SOLD?

The Jeep Wave membership may be transferred to all subsequent owners at no charge. Transfers of plan coverage must be handled by an authorized FCA Canada Inc. retailer and must be applied for within 30 days of the sale of the vehicle to the subsequent owner. It is recommended to keep your proof of vehicle maintenance for the next owner. Once a dealer transfers the Jeep Wave membership plan, the new owner will receive a welcome kit in the mail outlining the benefits and terms and conditions of the membership.

HOW CAN VEHICLE OWNERS START ACCESSING THE WEBSITE AND USING THEIR JEEP WAVE MEMBERSHIP?

Start by activating your SiriusXM Guardian trial subscription from your vehicle. Press the ASSIST button and follow the prompts on your vehicle's touchscreen, or call 877-324-9091. Once you're registered you can view the details of your Jeep Wave membership by logging in to Mopar.com/en-ca.html.

Please note that it may take up to 72 hours for an owner's Jeep Wave membership to be fully processed and accessible on the site.

WHAT DOES TRIP INTERRUPTION PROTECTION COVER?

If your vehicle experiences a mechanical breakdown within the membership term limits while at least 200 kilometers from home, up to $100 per day of hotel, meals or return transportation (not including car rentals) expense can be claimed for reimbursement, to a maximum of $300. Call Sykes Assistance Services toll-free at 1-800-363-4869 for claim instructions.

WHAT DOES FIRST DAY RENTAL ALLOWANCE COVER?

The Jeep Wave membership will contribute toward the rental if your vehicle has a defect causing the vehicle to become inoperable and must be kept overnight at an authorized FCA Canada Inc. retailer for repairs covered by your Service Contract or vehicle warranty. Even if your vehicle can be repaired the same day, rental car allowance is available for same-day warranty or contract repairs excluding maintenance.

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